Privacy Policy
Last updated: April 01, 2026
1 Introduction
Naqiro Market ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2 Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, address)
- Account email address (we use secure email verification codes for login)
- Payment information (processed securely through third-party payment processors)
- Profile information (profile picture, store description for vendors)
2.2 Automatically Collected Information
When you access our Platform, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, time spent, click patterns)
- Cookies and similar tracking technologies
3 How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Platform
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraudulent activity
- Comply with legal obligations
4 Information Sharing & Disclosure
4.1 With Vendors
When you make a purchase, we share your order information (name, shipping address, contact information) with the relevant vendor to fulfill your order.
4.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.4 Analytics (Google Analytics 4)
We use Google Analytics 4, operated by Google LLC (or Google Ireland Limited for users in the EEA/UK), to collect anonymised, aggregated data about how visitors use our Platform — such as pages visited, session duration, and general location (country/city level). Google acts as a data processor on our behalf. The data collected does not identify you personally and is not used for advertising. You can opt out at any time using the Google Analytics Opt-out Browser Add-on. For more information, see Google's Privacy Policy.
4.5 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5 Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6 Your Rights & Choices
You have the right to:
Access
Request a copy of personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information
Portability
Request transfer of your information to another service
7 Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform. For full details, see our Cookie Policy.
8 Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
9 Children's Privacy
Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10 International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country's laws.
11 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
12 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13 Contact Us
If you have any questions about this Privacy Policy, please contact us.